Hotel
GenreDocumentary
Directed byNeil Grant
StarringEileen Downey
Brian Burchill
Narrated byAndrew Sachs
Country of originUnited Kingdom
Original languageEnglish
No. of series1
No. of episodes8
Production
Production locationAdelphi Hotel
Running time30 minutes
Production companyLion Television
Original release
NetworkBBC1
Release3 November (1997-11-03) 
22 December 1997 (1997-12-22)

Hotel is a 1997 eight-episode BBC "fly on the wall" production that followed the general day-to-day running of a hotel giving viewers a rare glimpse of life behind the scenes of the Britannia Adelphi Hotel in Liverpool. The series first aired 3 November 1997 on BBC1 with the first episode receiving viewing figures on 11 million. The series was directed by Neil Grant and narrated by Andrew Sachs.

Employees depicted

Character/ EmployeePositionDescription
Eileen DowneyHotel ManagerKey Character of the show known as the Ferocious Boss
Brian BirchallDeputy ManagerFamous for the quote – "JUST COOK WILL YER"
David SmithHead ChefBecame famous on Mersey FM following his argument with Brian
ChristineSenior Receptionistknown as the pregnant lady with the bump
Robert HallmarkHotel PorterFrequently in trouble for mischief & a professional skiver
Mrs OwensBiscuitsWell-known for selling over 300 cups of tea after the ill-fated 1997 Grand National.
PaulManagerBearded and generally affable mattress arranger
MalSecurityEileen's henchman, responsible for escorting an unruly guest from reception
Martin MouseBlokeOccasional visitor to hotel rooms

Just cook, will yer?

The phrase "Just cook, will yer?" became famous within Liverpool area, following the scenes in an episode when an argument between Deputy manager Brian Birchall and head chef David Smith resulted in the phrase being bellowed by Brian. The outburst became a local catch-phrase and was printed on T-shirts and various merchandise. The phrase also made it into the charts after it was released as a single by Alternative Radio[1]

Criticism

Following the first episode the Britannia Hotel chain owner reported[2] that he felt the hotel had been poorly portrayed and criticised the BBC for screening scenes that showed the hotel staff trying to handle the situation following the Irish Republican Army (IRA) bomb threat during the 1997 Grand National.

References

  1. "Liverpool Local History – Adelphi – Just Cook Will Yer!". BBC. 22 April 2002. Retrieved 8 October 2011.
  2. "BBC film 'liberties' irk adelphi's owner – 11/13/1997". Caterer Search. 13 November 1997. Retrieved 8 October 2011.
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