Charles Tyrwhitt Shirts Limited
TypePrivate limited company[1]
IndustryClothing
Founded1986 (1986)
FounderNicholas Wheeler
HeadquartersLondon, United Kingdom
ProductsMen's wear and accessories
Revenue
  • IncreaseGBP185 million (2022)
[2]
  • IncreaseGBP32 million (2022)
Number of employees
  • Increase614 (2022)
Websitewww.charlestyrwhitt.com

Charles Tyrwhitt Shirts Ltd. (/ˈtɪrɪt/ TIH-rit),[3] also known as CT Shirts, is a British multi-channel clothing retailer specialising in dress shirts, ties, suits, casualwear, shoes and accessories.[1]

Founded as a mail order company in 1986 by Nicholas Wheeler while he was a student at the University of Bristol,[4] Wheeler stated he started the business because he thought he "could make a shirt better than anybody else".[3] In 1997, the company opened its first store on Jermyn Street in London, notable for its history in British shirt making.[5]

Wheeler's wife, Chrissie Rucker, is the founder and owner of The White Company.

History

A shirt made by Charles Tyrwhitt
Flagship store of Charles Tyrwhitt on Jermyn Street in London

In 1986, Charles Tyrwhitt was founded as a mail order company by Wheeler while studying at Bristol University. The company began operating from a small space on Fulham Road, London, before expanding the business with retail and e-commerce stores. Beginning as a men's shirt maker, the offering has since expanded to include suits, shoes, knitwear, accessories and a collection of business casual wear.

Greg Hodder was the first CEO to be appointed; previously, the company was under the control of founder Nick Wheeler with no formal CEO position.[6]

Greg Hodder served as CEO 2008–2017, and David Boynton from 2017–2018.[7] Michael Stanier briefly served as CEO 2018–2019.[8] Luke Kingsnorth has been the Charles Tyrwhitt CEO since April 2019.[8]

Awards

Charles Tyrwhitt was awarded first place for customer service in the 2011 Sunday Times Profit Track 100 awards.[9]

Charles Tyrwhitt earned awards at the Top 50 Companies For Customer Service Awards, including Best Web Chat, Best E-Retailer, second place for Calls and third for best overall customer service.[10] Charles Tyrwhitt received the Queen's Award for Enterprise for International Trade in 2016.[11]

References

  1. 1 2 "Company information". Companies House. Retrieved 28 December 2020.
  2. ↑ "Annual Report and Audited Financial Statements for the 52 week period ended 30 July 2022". Companies House. 17 January 2023. Retrieved 10 September 2023.
  3. 1 2 "Charles Tyrwhitt history". Charles Tyrwhitt Shirts Limited. Retrieved 29 December 2020.
  4. ↑ "Interview with Nick Wheeler". Business.timesonline.co.uk. Retrieved 2015-11-23. (subscription required)
  5. ↑ Tripathi, Shruti (2014-11-12). "From zero to £190m: How Nick Wheeler built Charles Tyrwhitt | Interviews". LondonlovesBusiness.com. Archived from the original on 2017-05-17. Retrieved 2015-11-23.
  6. ↑ "Charles Tyrwhitt adapts to the age of the homeworker".
  7. ↑ "David Boynton becomes Charles Tyrwhitt CEO".
  8. 1 2 "Charles Tyrwhitt CEO quits, Luke Kingsnorth to take over the reins".
  9. ↑ "Profit Track 100 award winners". Fasttrack.co.uk. Archived from the original on 2015-11-24. Retrieved 2015-11-23.
  10. ↑ Archived January 29, 2013, at the Wayback Machine
  11. ↑ "The Queen's Awards for Enterprise 2016: Press book" (PDF). Archived from the original (PDF) on 10 December 2023. Retrieved 2023-12-10.
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