Cinnamon Hotels & Resorts
The logo of Cinnamon Hotels & Resorts
The logo of Cinnamon Hotels & Resorts
The foyer of the Cinnamon Grand Colombo
Product typeLuxury hotel chain
OwnerJohn Keells Holdings
CountrySri Lanka
Introduced2005
MarketsSri Lanka, Maldives
Websitewww.cinnamonhotels.com

Cinnamon Hotels & Resorts is a major Sri Lankan luxury hotel chain brand. Cinnamon Hotels was recognised as the most valuable hospitality brand in Sri Lanka for 2019 with a brand equity of seven billion Sri Lankan Rupees.[1] Philip Kotler, the renowned marketing author included a 10-page reference of the brand in his 2010 co-authored book, Asian Competitors: Marketing For Competitiveness In The Age Of Digital Consumers on the effective use of social media and various digital initiatives.[2]

History

John Keells Hotels was launched in 1979 as Keells Hotels Limited and in 2004, was listed in Colombo Stock Exchange as John Keells Hotels PLC. The brand Cinnamon Hotels & Resorts launched in London in 2005 and all hotels were brought under the brand name in 2014. In 2019, Cinnamon Bentota Beach was refurbished and the fourth resort in the Maldives, Cinnamon Velifushi Maldives established.[3]

2019 Easter bombings

On 21 April 2019, Easter Sunday, The Cinnamon Grand was targeted by the suicide bombers along with the Shangri-La Colombo and The Kingsbury hotels.[4] Around 9:10 am the perpetrator went to the breakfast buffet at the Taprobane restaurant and set off the bomb in his backpack, killing twenty people.[5] Four staff members at the Taprobane restaurant died in the suicide bombing and three foreign guests, (British, Dutch and American nationals) were also killed.[6] BBC reported another eleven years old guest was also killed.[7]

Operations

John Keells Hotels manages a portfolio of holdings that consists of hotel businesses, which collectively form the John Keells Hotels Group.[8] Asian Hotels and Properties PLC, a sister company of John Keells Hotels, operates Cinnamon Grand Hotel and Crescat Boulevard shopping mall and high-end apartments while Trans-Asia Hotels PLC, a subsidiary of Asian Hotels and Properties, manages Cinnamon Lakeside.[9] Cinnamon Hotels & Resorts offered a thousand complimentary offers for the healthcare workers as gratitude for their work during the COVID-19 pandemic.[10]

Properties

Cinnamon Lakeside Colombo exterior

The brand manages 15 four-star and five-star hotels across Sri Lanka and the Maldives. These hotels collectively exceed the room capacity of over 1,400.[3] BOI signed an agreement worth US$29.3 with Indra Hotels and Resorts Kandy, a joint venture by Indra Traders and John Keells Hotels to build a 160-room hotel in Kandy. The project is expected to be completed by 2022 and will be named Cinnamon Red Kandy.[11]

PropertyRatingNo. of roomsLocationProprietor
Sri Lankan city hotels
Cinnamon Grand ColomboFive-star501 ColomboAsian Hotels & Properties PLC
Cinnamon Lakeside ColomboFive-star346Trans Asia Hotels PLC
Cinnamon Life ColomboFive-star800Waterfront Properties
Cinnamon Red ColomboThree-star243Capitol Hotel Holdings, a joint venture with Sanken Lanka
Sri Lankan resorts
Cinnamon Bentota BeachFive-star159Bentota John Keells Hotels PLC
Cinnamon Bey BeruwalaFive-star199Beruwala
Cinnamon Citadel KandyFour-star119Kandy
Cinnamon Lodge HabaranaFive-star138Habarana
Cinnamon Red KandyThree-star216Kandy
Cinnamon Wild YalaFour-star68Yala
Habarana Village by CinnamonFour-star108Habarana
Hikka Tranz by CinnamonFour-star150Hikkaduwa
Trinco Blu by CinnamonFour-star81Trincomalee
Maldivian resorts
Cinnamon Dhonveli MaldivesFour-star152Kaafu Atoll John Keells Hotels PLC
Cinnamon Hakuraa Huraa MaldivesFour-star100Meemu Atoll
Cinnamon Velifushi MaldivesFive-star90Vaavu Atoll
Ellaidhoo Maldives by CinnamonFour-star112Alif Alif Atoll

Sources: John Keells Holdings PLC Annual Report (2023, p. 150)[12]

Under construction

See also

References

  1. ↑ "Cinnamon Hotels & Resorts 'Most Valuable Hospitality Brand in Sri Lanka' 2019". lmd.lk. Media Services (Private) Limited. Retrieved 17 March 2021.
  2. ↑ "Philip Kotler cites Cinnamon Hotels & Resorts for creative marketing innovation in latest book". ft.lk. Wijeya Newspapers. 5 February 2020. Retrieved 17 March 2021.
  3. 1 2 "Annual Report 2021/22" (PDF). cse.lk. John Keells Hotels PLC. 2022. pp. 16–17. Retrieved 11 February 2023.
  4. ↑ "Terror in Sri Lanka". cnn.com. CNN. April 2019. Retrieved 17 March 2021.
  5. ↑ "Guns Outnumber Guests At Bombed Cinnamon Grand Colombo Hotel In Sri Lanka". ndtv.com. NDTV. AFP. 6 May 2019. Retrieved 17 March 2021.
  6. ↑ "Sri Lanka attacks: Who are the victims?". bbc.com. BBC. 26 April 2019. Retrieved 17 March 2021.
  7. ↑ "Sri Lanka attacks: Easter Sunday bombings marked one year on". bbc.com. BBC. 21 April 2020. Retrieved 17 March 2021.
  8. ↑ "John Keells Hotels PLC". ft.com. The Financial Times. Retrieved 17 March 2021.
  9. ↑ "Annual Report 2018/2019" (PDF). Keells.com. Asian Hotels and Properties. Retrieved 17 March 2021.
  10. ↑ "Cinnamon Hotels offers complimentary holiday packages for health workers". dailynews.lk. The Associated Newspapers of Ceylon. Retrieved 17 March 2021.
  11. ↑ "BOI signs US$ 29.3mn agreement with John Keells Hotels and Indra Traders". island.lk. Upali Newspapers. 22 September 2020. Retrieved 17 March 2021.
  12. ↑ "Annual Report 2022/23" (PDF). cse.lk. John Keells Holdings PLC. 2023. p. 150. Retrieved 26 May 2023.
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