iSmash
IndustryElectronics & technology repair
FounderJulian Shovlin
Headquarters
London
,
United Kingdom
Area served
United Kingdom
Number of employees
200 (2018)
Websiteismash.com

iSmash is a high-street technology repair service, specialising in fixing smartphones, tablets and computers.[1]

History

iSmash was founded by Irish entrepreneur, Julian Shovlin, in 2013 to provide a same-day service for common smartphone repairs.[2] The idea originated from Shovlin's own negative experience having his phone repaired, and wanting a solution for fixing damaged technology.[2] Whilst a Business and Economics student at Trinity College Dublin, Shovlin set up his first repair shop at age 19 and invested £15,000 of savings in the business.[3][4] This was later followed by a further £900,000 investment of seed money by angel investors.[5]

Stores

The first iSmash-branded store opened on the King’s Road, London in 2013.[3] Since then, iSmash has opened 29 high street, shopping centre and train station locations across the UK, including London, Manchester, Bristol, Leeds, Brighton and Sheffield.[6][7] When the Trinity Leeds store was opened, it caused some confusion with an existing iPhone and iPad repair shop called iPatch[8] (founded in 2008), who deal exclusively with Apple product repairs.

A nationwide 50-store expansion began in 2018 and as of May 2021, 31 stores are open in total. Currently the company has a 3/5 ratings review on careers website Glassdoor and 52% of responding employees would recommend working at iSmash to their friends and 81% approve of the CEO.[9]

References

  1. ↑ "Meet the entrepreneur who built a £13m phone business in four years". Retrieved 2017-10-18.
  2. 1 2 "Entrepreneurs: The iSmash founder rescuing Londoners in a fix". Evening Standard. Retrieved 2017-10-18.
  3. 1 2 Frean, Alexandra (2017-06-19). "Smashing the market for smartphone repairs". The Times. ISSN 0140-0460. Retrieved 2017-10-18.
  4. ↑ Armstrong, Ashley (2014-12-20). "The young entrepreneur ready to make millions from broken phones". ISSN 0307-1235. Retrieved 2017-10-18.
  5. ↑ "Shovlin advising his son's fast-growing iSmash firm - Independent.ie". Independent.ie. Retrieved 2017-10-18.
  6. ↑ "Student's smashed smartphone led to iSmash success". UKFast. September 2017. Retrieved 2017-10-18.
  7. ↑ "iSmash Review – The Best Way To Fix Your Banged-Up Phone". Know Your Mobile. Retrieved 2017-10-18.
  8. ↑ "Open Graph Title". iPatch - Apple Device Repairs in Leeds. Retrieved 2021-04-30.
  9. ↑ "iSmash Reviews". Glassdoor. Retrieved 2021-04-30.
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