nexign
FormerlyPeter-Service (Russian: Петер-Сервис)
TypeJoint stock company
IndustryTelecommunications
Founded1992 (1992)
Headquarters
Saint Petersburg
,
Russia
Number of employees
1800 (2020[1])
Websitenexign.com

nexign is a billing company in Russia that provided the first Russian billing system for mobile operators.[2] The company was established in 1992 as Peter-Service (Russian: Петер-Сервис).[3]

History

Nexign was founded in 1992 in Saint Petersburg, Russia, under the name Peter-Service by the developers of the billing system for the first Russian cell phone carrier Delta Telecom. In 1994, the company also launched a billing system for landline telecom operator Peterstar. That effectively made Nexign the first company in Russia to create business support systems for telecom operators. The projects for Delta Telecom and Peterstar provided the basis for the company's first packaged information and billing solution, Peter-Service BIS, which was among the first billing systems certified by the Ministry of Communication of Russia.[4]

Since 2000, Nexign (Peter-Service) has expanded its portfolio with Roaming support systems (RSS), interconnected billing systems (ITC), convergent billing systems (BISrt), and other products for telcos. The company expanded to other regions of Russia, opened new offices, and strengthened the professional capacity.[4][5] In February 2018, Peter-Service adopted a new brand name Nexign.[6] In December of the same year, it was acquired by ICS-Holding.[7] Under the new name, the company adopted a strategy focused on expansion to the Middle East and Africa (MEA), Southeast Asia (SEA), Central and Eastern Europe (CEE) markets with new BSS solutions for digital transformation of CSPs, a network monetization suite, and an IoT platform.[8][9]

According to documents released by WikiLeaks in September 2017, Peter-Service had allegedly developed data retention (DRS) and traffic analysis instruments for the SORM system.[3] The company responded that it doesn't have access to user data of CSPs, had never shared any information with authorities, and has no government contracts.[10]

Subsidiaries

  • In 2021, Nexign established a systems integrator Nexign Solution, which focuses on projects that incorporate Nexign products and services.[11]
  • In October 2020, Nexign acquired a 99% stake in Storm Technologies, the developer of automated digital customer experience management systems.[12][13]

Area Served

Nexign holds dominant positions on its home market in Russia and the CIS region for its BSS portfolio,[7][14] and focuses on expansion to MEA (Middle East and Africa), SEA (Southeast Asia), and Latin America. The company is headquartered in Saint Petersburg and has local offices in Moscow, Samara, Yekaterinburg, Krasnodar, Vladivostok, Nizhny Novgorod, Rostov-on-Don, and Novosibirsk.[15] The international offices are located in Istanbul, Dubai, and Santo Domingo.[16]

Nexign provides services to over 50 CSPs in 16 countries,[17] including high-profile customers such as Chinguitel, Gazprom, Geocell, Megafon, Moldcell, MTS, Rostelecom, Turkcell. While initially Nexign used the direct sales model, thus ensuring autonomy and reducing the complexity of working with third parties, starting in the ate 2010s, the company started to build relations with systems integrators on the new markets[8]

Nexign has partnerships with Oracle, Red Hat,[18] Sandvine, NETS International,[19] and Giza Systems.[20] The company is a member of Russoft, Samena Telecommunications Council, OneM2M, 3GPP, ETSI, TM Forum,[21] The Industrial Internet Association,[22] and The Internet of Things Association.[23][8]

Recognition

In 2018 and 2019, Nexign was included in the Gartner Magic Quadrant for Integrated Revenue and Customer Management for CSPs. In 2020, the company was also included in the Gartner Market Guide for CSP Business Support System Solutions (that replaced the Magic Quadrant) as one of the leading BSS services providers.[24]

Rankings and awards

  • The Global Telecom Awards: shortlisted as a finalist in "BSS/OSS Transformation Excellence" (2019)[25] and "Mobile Money Mastery" (2020) categories.[26]
  • Telecom World Awards: shortlisted as a finalist in "Innovation Award – Vendor" (2019) and "Digital Transformation Award – Vendor" (2020) categories.[25]
  • Cnews Awards: shortlisted as a finalist in the "Expansion of the year" (2020) category.[27]
  • TM Forum Excellence Awards: shortlisted as a finalist in the "Operational transformation and agility" (2019)[28] and "Human Factor" (2021) categories.[29]

Footnotes

  1. ↑ ""ИКС Холдинг" расширяет сотрудничество с ведущими техническими вузами России" [ICS-Holding extends the cooperation with top technological universities] (in Russian). Comnews. 14 July 2020. Retrieved 15 August 2021.
  2. ↑ "WikiLeaks обвинил петербургскую компанию в слежке за россиянами" [WikiLeaks accused St. Petersburg company of spying on Russians]. NewsRu (in Russian). 20 September 2017. Archived from the original on 20 September 2017. Retrieved 2 July 2021.
  3. 1 2 Lomas, Natasha (September 19, 2017). "Wikileaks releases documents it claims detail Russia mass surveillance apparatus". TechCrunch.
  4. 1 2 "Billing в транскрипции Петер-Сервис" [Billing Peter-Service-style] (in Russian). IKS Media. 1 March 2006. Retrieved 13 July 2021.
  5. ↑ "Гармашов покинул "Петер-Сервис"" [Garmashov left Peter-Service] (in Russian). Comnews. 23 May 2012. Retrieved 15 July 2021.
  6. ↑ "Peter-Service adopts new brand name Nexign". Telecompaper. 28 February 2018. Retrieved 15 July 2021.
  7. 1 2 "Nexign попал в надежные руки" [Nexign is in the right hands]. Comnews. 10 January 2019. Retrieved 15 July 2021.
  8. 1 2 3 Abrakham, John (2018). "Nexign: Digital Transformation". Analysys Mason. Retrieved 16 July 2021.
  9. ↑ Saitova, Victoria (4 December 2019). "Петербургский IT-гигант рассказал, на что пойдет ради программистов" [Saint Petersburg-based IT giant tells about HR strategy] (in Russian). RBC. Retrieved 25 July 2021.
  10. ↑ "WikiLeaks: компания "Петер-сервис" снабжает спецслужбы абонентскими данными" [Wikileaks: Peter-Service reportedly share user data with special agencies] (in Russian). 20 September 2019. Retrieved 13 July 2021.
  11. ↑ Miles, Rebecca (18 February 2021). "Nexign enters the system integration market". Intelligent Tech Channels. Retrieved 19 July 2021.
  12. ↑ "Nexign acquires Storm Technologies". Telecompaper. 14 October 2020. Retrieved 19 July 2021.
  13. ↑ "Nexign вошла в "ШТОРМ"" [Nexign and the Storm] (in Russian). Comnews. 14 October 2020. Retrieved 19 July 2021.
  14. ↑ "Российский биллинг по–восточному. Разработчик Nexign откроет офис в Дубае" [Russian billing systems Middle East-style. Nexign opens an office in Dubai]. Delovoy Petersburg. 2 October 2018. Retrieved 15 July 2021.
  15. ↑ "Contact Us". Nexign. Retrieved 13 July 2021.
  16. ↑ "Nexign expands to Latin America with new Santo Domingo office". Telecompaper. 22 July 2020. Retrieved 13 July 2021.
  17. ↑ "Annual Report 2018" (PDF). Nexign. Retrieved 16 July 2021.
  18. ↑ "Nexign collaborates with Red Hat to help service providers accelerate digital transformation". Telecompaper. 22 October 2018. Retrieved 24 July 2021.
  19. ↑ "Nexign signs up Dubai's NETS International as re-seller". Telecompaper. 29 April 2019. Retrieved 24 July 2021.
  20. ↑ "Nexign, Giza Systems agree to accelerate African telcos' digital transformation". Zawya. 18 July 2019. Retrieved 24 July 2021.
  21. ↑ "Industry Associations". Nexign. Retrieved 24 July 2021.
  22. ↑ ""Петер-Сервис" вошел в Национальную ассоциацию участников рынка промышленного Интернета" [Peter-Service joied the National association of Industrial Internet] (in Russian). Telesputnik. 30 December 2016. Retrieved 24 July 2021.
  23. ↑ Titarenko, Elizaveta (30 January 2017). "Телекому предлагают IoT" [An IoT offer for telcos] (in Russian). Comnews. Retrieved 24 July 2021.
  24. ↑ "Nexign включена в отчет Gartner "Решения для поддержки бизнеса операторов связи" в качестве одного из ведущих поставщиков BSS-систем" [Nexign included in Gartner Market Guide for CSP Business Support System Solutions as one of the key suppliers of BSS]. Cnews. 8 December 2020. Retrieved 19 July 2021.
  25. 1 2 "Company overview: Enabling communications service providers to transform their businesses" (PDF). Nexign. Retrieved 24 July 2021.
  26. ↑ "Glotel Awards 2020" (PDF). Telecoms.com. Retrieved 24 July 2021.
  27. ↑ "CNews назвал лучшие ИТ-проекты и технологии 2020 года" [Cnews named best IT projects and technologies of 2020] (in Russian). Cnews. 19 November 2020. Retrieved 24 July 2021.
  28. ↑ "TM Forum Reveals Finalists for TM Forum Excellence Awards 2019". TM Forum. 18 March 2019. Retrieved 24 July 2021.
  29. ↑ "49 companies compete for TM Forum's Excellence Awards". TM Forum. May 2021. Retrieved 24 July 2021.
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