Sandra Mitchell Carpenter (1934–2003) was an American corporate executive, engineer, and information technology professional. During the 1980s, Carpenter served as corporate vice president for information management systems at Hilton Hotels. She was one of the first women to serve as a chief information officer (CIO) at a company with more than $1 billion in revenue.[1] During her tenure at Hilton, CIO magazine named the company to their list of the top ten travel service IT Innovators.[2] Carpenter also received placement on CIO Magazine's list of the top 100 CIOs.[3]

Early life and education

Carpenter was born in Des Moines, Iowa on February 4, 1934. She grew up in several Midwestern cities and then in Short Hills, New Jersey. In 1952, Carpenter graduated from the Beard School in Orange, NJ (now Morristown-Beard School). She then completed her bachelor's degree in literature at Smith College in Northampton, MA in 1956.[1] Carpenter co-chaired a reception of the Smith College Clubs of Los Angeles and Pasadena to launch the $125 million fundraising campaign for the school in 1988.[4]

Information technology career

In the 1960s, Carpenter joined IBM as a systems engineer, instructor, and sales representative. She was the first woman to take on all three of these roles at the company.[5] Carpenter later served as director of information systems at Quanex Corp., an industrial company in Houston, Texas, and chief information officer at Rosenbluth Travel in Philadelphia during the 1990s.

Rosenbluth, the fifth largest travel agency in the U.S. at the time, had a corporate client list that included Walmart, DuPont, Nike, Inc., and Chevron Corporation.[6] (After its 2003 acquisition by American Express, Rosenblauth's operations now work as the American Express Business Travel division.[7]) Carpenter led the automation of Rosenblauth's booking system, which had previously relied on manual entry.[8] In a 1992 profile of her work written by CIO magazine, Carpenter outlined five critical elements for IT innovation at Rosenblauth:

  • Staff Nurturing Programs
  • Contact between Information Systems and Customers
  • Team Decision-Making
  • Concurrent Development Methods
  • Toleration for Failures [9]

Service work

Carpenter founded the first woman's shelter in the Detroit, Michigan suburbs. She helped organize the Michigan chapter of the National Organization for Women (NOW) and served as the founding president of NOW's Oakland County chapter. in 1975, the Wayne County chapter of NOW awarded Carpenter their Feminist of the Year Award.[1]

Family

After her college studies, Sandra Carpenter married Nick de Kuyper and moved to Europe to live with de Kuyper. They had one son, John. They divorced in 1961. In 1964, Sandra Carpenter married widower Robert Carpenter. She adopted his four children: Robert, John, Kristin and Charles. Sandra Carpenter and Robert Carpenter divorced in 1980.[1]

References

  1. 1 2 3 4 Gayle Ronan (24 July 2003). "Sandra Carpenter, executive". The Philadelphia Inquirer. Archived from the original on 2016-03-04. Retrieved 2014-01-02.
  2. ↑ "Travel Services: Reservations Required". CIO Magazine. 2 (11). 1989.
  3. ↑ "The CIO 100: Who, What, Where, When". CIO Magazine. 2 (11). 1989.
  4. ↑ "Autry, Young Glitter at Jewel Gala V". Los Angeles Times. 16 October 1988.
  5. ↑ "Obituaries: Sandra Mitchell Carpenter" (PDF). Smith Alumni Quarterly. 92 (2): 89. 2006. Retrieved 31 December 2015.
  6. ↑ "Little Travel Agency That Could; Rosenbluth's Key to Growth Is Corporate Business". The New York Times. 16 October 1997.
  7. ↑ Amex Completes Rosenbluth Integration
  8. ↑ "Electronic Bookings: Windows on the World". CIO Magazine. 5 (8). 1992.
  9. ↑ "The Mad Doctor of Corporate Travel". CIO Magazine. 5 (11). 1992.
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