Development

During the early 1990s, Sega grew exponentially, as a result of a successful reinvigoration of their once-fledgling Sega Mega Drive home console in the United States and Europe and the popularity of the Sonic the Hedgehog mascot character.^[2] Additionally, an initially lucrative stream of income had been created by the openings of a number of family-oriented amusement facilities under the name of Sega World, as part of an ongoing initiative by the company to clean up arcades.^[3] Starting out in Japan and Taiwan, Sega Worlds eventually appeared in the United Kingdom after the buyout of arcade machine distributors Deith Leisure by Sega's European management.^[3] At the same time, the London Trocadero complex, relaunched the previous decade as a shopping centre, was looking for profitable long-term tenants to occupy its upper floors and receiving a boost from its existing video gaming facilities on the lower floors, including the popular Funland amusement arcade which had opened in 1990 and was expanded in 1991.^[4]

The Trocadero was originally reported to be planned as the site for a smaller scale Sega amusement venue, scheduled to open shortly after the launch of the then-flagship Sega World centre in Bournemouth during July 1993.^[5] This was aborted, with Sega instead opening venues in other London locations like Colindale's Oriental City shopping centre in the following months.^[6] However, by January 1995, a new deal had been reached with Trocadero and Burford Group owner Nick Leslau to create a venue under Sega's "Amusement Theme Park" concept,^[7] which launched the previous year in Japan with the openings of Osaka ATC Galbo in the Asian Trade Center, Osaka, and the first Joypolis indoor theme park in Shin-Yamashita, Yokohama.^[8] The park would contain much of the same interactive attractions released in Japan during the previous years and developed by Sega's AM5 division, including the AS-1 simulator.^[9]

Construction began on SegaWorld London in late 1995. Proposed to use 100,000 square feet across the seven unused floors of the Trocadero building, it instigated a large-scale refurbishment of the central shopping atrium itself in the process.^[10] At least £45 million was revealed to have been spent on the park's creation,^[11] with Sega appointing numerous firms such as Tibbats Associates and RTKL for its design.^[10] Anticipation for the opening was created in a number of gaming magazines; Sega staged a number of press events centred around the final construction stages of the centre from April to August 1996. A high-level sponsorship deal was made with Pepsi to sponsor the Trocadero in the weeks leading up to the opening, though this did not benefit Sega directly.^[12]

Opening

Initially slated for a Summer 1996 opening, SegaWorld London eventually opened to the public on September 7, 1996, after a private press party event held at the end of the previous month. Launched in the midst of a £1.5 million advertising campaign created by Mustoe Merriman and Motive,^[13] the openings were attended by several celebrities, including Robbie Williams, Anneka Rice, and Jarvis Cocker, and covered by numerous magazines and television programmes, with T3^[14] and Newsround^[15] among them. The day following the public opening, a second press party was held for ECTS 1996 attendees, which also included the UK launch of Sega's Nights into Dreams video game.^[16]

The three launches, particularly the public opening, did not run as planned. Though positive comments were made towards the park's large "Rocket Escalator", the variety of coin-operated arcade machines on offer, and the advanced VR-1 attraction, reception for most other aspects of it was poor.^[17] Common problems cited included overly long queue lines (despite Sega stating they would not occur^[1]), overpriced entry fees, and a lack of enthusiasm for the supposed "futuractive" attractions on offer^[14] - several reviewers noted that one ride, Beast In Darkness, was little more than a haunted house/ghost train ride with no interactivity,^[18] nor did any utilise Sega's portfolio of popular intellectual properties in spite of the heavy usage of the Sonic the Hedgehog character as a mascot.

Due to the poor reviews, mismanaged crowd control, and general state of disappointment over what was initially promised by Sega, the opening of SegaWorld London was largely regarded as a PR disaster,^[19] denting the brand's once-strong reputation in the United Kingdom and setting an unfortunate precedent for the venue, as well as future endeavours. Subsequently, Sega would open only one more indoor theme park location outside of Japan during the 1990s, Sega World Sydney, despite the touted plans for over 100 locations across the world by the end of the decade under their Amusement Theme Park concept.^[20] Others were earmarked, but ultimately never realised, for a number of other European locations, including Paris.^[1]

Decline and closure

In response to criticisms raised concerning the culminative cost of a visit in numerous reviews, Sega initially put the majority of the SegaWorld's arcade machines on freeplay in the weeks after opening.^[21] However, this model was not profitable, with much of the park's floor space devoted to the cabinets. By the end of the year, admission fees had been cut down from £12 and £10 to £2, taking the arcade machines off freeplay and establishing ticket payments for the park's seven attractions as a result.^[22] These did little to turn around fortunes, and by the time the first full year of operations had been completed, its 1.75 million visitor target had not been achieved, with a £1 million loss from running the facility recorded.^[22] Difficulties were also faced in maintaining rides; a number were reported to have broken down in the weeks following the opening.^[18]

Further restructuring was required for SegaWorld to run unproblematically, and in December 1997 all admission fees were removed from the park, effectively rendering it a large-scale amusement arcade with rides.^[22] Though this improved attendance numbers considerably, with an estimated 4 million visitors in 1998,^[22] it did not mean a profit was being made off of the park; indeed, an operating loss of £2 million was recorded during the same year.^[23] Other strains on the centre included vandalism concerns, internal distaste for the park's perceived poor working standards, and its proximity to other London amusement arcades more popular with regular visitors, such as Namco's Wonder Park facility on Great Windmill Street.^[24]

Though new Sega arcade releases were consistently location tested and installed exclusively at the venue as a result of its flagship status,^[25] few new attractions were installed after the opening. A new 3D IMAX cinema and drop tower ride sponsored by Pepsi had renewed tourist interest in the Trocadero, but like the original sponsorship deal did not benefit SegaWorld directly.^[26] As part of the original agreements drawn up to create SegaWorld in 1995, Sega were reported to be contractually bound to pull out of running the facility if a £3 million profit had not been recorded exactly three years after opening.^[12] This was ultimately not achieved, and on 7 September 1999, Sega officially announced that they would be pulling out of the SegaWorld joint venture with Chorion; the space it occupied was immediately sub-let to Family Leisure, the operators of Funland in the same venue.^[27] Ironically, Family Leisure was established by one of Sega's original founders, Marty Bromley.^[28]

Layout

After entering the Trocadero through its shopping arcade entrance, visitors embarked up the venue's "Rocket Escalator" (Europe's largest above-ground escalator) sited in the middle of the main atrium to access the 7 SegaWorld floors. These would then be navigated through a further series of escalators and travelators, working their way back down to the main atrium of the Trocadero.^[29]

• Reception - The park's welcoming area, containing information desks, a cloak room, and photo opportunity areas with large statues of the Sonic the Hedgehog mascot character, as well as the entrance for the first attraction, Beast In Darkness.
• Combat Zone - Modelled more on a dimly-lit conventional video arcade, with over 50 action games and no attractions.
• Race Track - Themed around racing, featuring over 70 driving games and the Aqua Planet attraction. One of Damon Hill's FW15C cars from the 1993 Formula One season was also sited as a photo opportunity.
• Flight Deck - Over 20 air combat games (including a Sega R360) and the VR-1: Space Mission attraction, with aviation-themed décor and a decommissioned RAF Harrier jump jet hung from its ceiling.
• The Carnival - A brightly lit arena with over 80 arcade machines, generally prize redemption. Also housed the Segakids area for children, an on-site McDonald's outlet, and the Ghost Hunt attraction.
• Sports Arena - Mad Bazooka and AS-1 attractions contrasted the floor's sporting theme, illustrated with over 90 sports games and a large surfing Sonic the Hedgehog statue.

A second McDonald's outlet and the on-site Sega Shop were sited directly opposite the exit escalator into the main Trocadero atrium; the latter is believed to have later been moved to the Sports Arena.

Attractions

Though there was no unified theme in SegaWorld, much of its main allure was its pretences of offering "futuractive" rides with interactive elements. In reality, few of the attractions installed at the venue drew upon particularly advanced technology, however most did feature some interactive element.^[29]

Post-History

Funland

After Funland was downsized in September 2002, access to the SegaWorld entrance was simply blocked off with a vending machine.

After Family Leisure took over SegaWorld, the company began plans for an extensive transformation and refurbishment of the venue to combine the floors with the original two-floor Funland/Lazerbowl complex to create a massive, seven-floor family entertainment venue. Prior to SegaWorld's closure, the first two new additions - "Le Bar" (Also known as "Bar at 4") on the Race Track level, and a Dodgems set on the "Carnival" level were added for the 1999 season.

From late 2000 to Early 2001, Family Leisure commissioned Proun to begin the transformation. The first floor (formerly the SegaWorld "exit" and the original portion of Funland) gained a brand new entrance. The second and third floors (formerly the "Sports Arena" and "Carnival" levels) also gained extensive changes. Floor Two became home to a Sports Bar, Pool table room, Bowling alley and Wimpy fast-food outlet, while Floor Three became home to several amusement rides, with a Ghost Train (repurposed from the "Ghost Hunters" attraction), Go-Kart track and Breakdance flat ride joining the Dodgems attraction, of which there were now two different sets. Other floors gained some minor additions but were not entirely refurbished. The only attraction that was retained from SegaWorld was "Aqua Planet".^[30]

While the new Funland was deemed to be impressive, the management at Family Leisure was not keen on a large entertainment complex, as the company's other operations were smaller and more compact. With crime rates at the Trocadero increasing, Family Leisure granted planning permission in September 2002 to reduce the size of Funland to only three floors (consisting of the existing Funland area, the former SegaWorld entrance and the "Sports Arena" level) instead of seven, with the ex-SegaWorld entrance being blocked off with a vending machine. The rides at the venue were soon sold off to private owners including the unrelated Funland Hayling Island, who purchased the Breakdance and the nearby Drop Tower. Despite the downsize, Funland remained the largest video game arcade in the United Kingdom, and regained a resurgence in the mid-2000s as a central hub for London's then-nascent rhythm game community, with numerous notable events and notable games held at the location.

After the Trocadero's purchase by Criterion Capital in 2005, Family Leisure began conflicting with Criterion over the venue with the latter's aim to convert the Trocadero Centre into a Pod Hotel. In May 2011, the Rocket Escalator that went up to the SegaWorld floors was removed to prepare for the conversion of the venue, and eventually, Funland would follow suit in July 2011, after being stripped of its electricity power by Criterion. The remaining Rocket Escalator that went up to the arcade was also removed.

The former SegaWorld levels are now home to the respective Pod Hotel that accompanies much of the former Trocadero complex.