Developer(s)Techinline Ltd.
Initial releaseAugust 2007
Stable release
4.5.1 / May 24, 2018 (2018-05-24)
Operating systemWindows
TypeRemote desktop software
LicenseProprietary
Websitehttps://www.techinline.com

Techinline FixMe.IT is an application[1] for remote support, remote control, desktop sharing, remote training, and file transfer between computers.[2] The application operates with the Microsoft Windows operating system.[3]

Product

How it works

FixMe.IT offers two desktop applications: Expert and Client. To start a new remote support session, the expert directs a remote user to the FixMe.IT website in order to download the Client application and obtain a unique session ID. The expert can then use the ID provided by the remote user to connect to their computer via the Expert application.[4]

Features

FixMe.IT can be used to access both on-demand and unattended machines [5]

The local expert can chat with the remote client, view and control the client’s desktop.[6]

The expert may reboot the remote machine and the connection will be restored automatically.[7]

Files can be transferred between machines by means of copy-and-paste and drag-and-drop methods.[8]

The application can be integrated into any website, and the interface can be customized by adding a company logo, text, and fonts.[9]

Other features include session recording, reporting, and multi-monitor support.[10]

Licensing policy

Techinline FixMe.IT is commercial software that uses a subscription-based licensing model. Two types of subscription plans are available: monthly or yearly. Both plans allow an unlimited number of concurrent sessions and access up to 150 unattended computers.[11]

See also

References

  1. ↑ Web Based Remote PC Access, Softpedia, July 6, 2007.
  2. ↑ TechInline Re-Defines Web Based Remote PC Access Technology, TechChunks, June 3, 2011.
  3. ↑ Be Everywhere At Once With Remote Access Software, Zack Stern, PCWorld, July 5, 2009.
  4. ↑ "FixMe.IT Remote Desktop Tool Review". FileCritic. 2016-04-14. Retrieved 2018-09-18.
  5. ↑ "FixMe.IT Delivers Fast and Flexible Remote Support Tool". 21 June 2016.
  6. ↑ Techinline: Remote Access From Your Browser, Droidsid, callingallgeeks.org, June 23, 2011.
  7. ↑ Techinline: Best Remote Support Software and Teamviewer Alternative Archived 2011-07-19 at the Wayback Machine, Siddartha, gadgetcage.com, June 9, 2011.
  8. ↑ Provide friends or customers with tech support via web, Elena Santos, Softonic, August 13, 2009.
  9. ↑ Remote Tools For Your Support Team, Kevin Bolger, ITworld, October 15, 2009.
  10. ↑ "5 remote troubleshooting tools to fix your Windows 10 tech issues". Windows Report - Windows 10 and Microsoft News, How-to Tips. 2018-11-05. Retrieved 2018-11-07.
  11. ↑ Ltd, Crozdesk. "FixMe.IT Reviews, Pricing and Alternatives | Crozdesk". crozdesk.com. Retrieved 2018-09-25.
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