Express service

73213 University of Kent at Canterbury on Gatwick Express duties in 1998

In May 1984, the non-stop Gatwick Express service began, using Class 73s with Mark 2 carriages.^[5] Later, the duties were taken over by Class 488 and Class 489. A 30-minute journey time was advertised, although some journeys would take nearer 35 minutes, especially during peak hours.

Privatisation

Original privatisation era logo from 1994

Logo introduced by National Express and retained by Southern until 2016

Gatwick Express was the first portion of British Rail's InterCity sector to be converted into a separate train operating unit, ready for franchising as a private business with the assets transferred to Gatwick Express Limited^[6] in March 1994.^[7] The Gatwick Express franchise was awarded by the Director of Passenger Rail Franchising to National Express with the franchise starting on 28 April 1996.^[8]

Operated by Southern

In April 2007 the Department for Transport announced that the Gatwick Express franchise was to be incorporated into the South Central franchise and the services transferred to Southern^[9] on 22 June 2008.

On 20 August 2008 the Department for Transport announced that Abellio, Govia, National Express and Stagecoach had been shortlisted to bid for the new South Central franchise.^[10] On 9 June 2009 the Department for Transport announced that Govia^[11] had retained the franchise, beginning on 20 September 2009.^[12]

Operated by Govia Thameslink Railway

The Department for Transport confirmed prior to the awarding of the new franchise that the Southern franchise would be merged at its conclusion in July 2015 into the proposed Thameslink, Southern and Great Northern franchise.^[13][14]

In March 2012 the Department for Transport announced that Abellio, FirstGroup, Govia, MTR and Stagecoach had been shortlisted to bid for the new franchise.^[15] The Invitation to Tender was to have been issued in October 2012, and the successful bidder announced in spring 2013. However, in the wake of the InterCity West Coast refranchising process collapsing, the Secretary of State for Transport announced in October 2012 that the process would be put on hold pending the results of a review.^[16]

With the last franchise expiring on 25 July 2015, the South Central franchise merged with the Thameslink Great Northern franchise to create Thameslink, Southern and Great Northern. This is operated by Govia Thameslink Railway, which is also owned by Southern's parent company, Govia. The Gatwick Express brand identity has been retained. Oyster cards and contactless payment cards have been accepted for travel between London Victoria and Gatwick Airport since January 2016.^[17]

Suspension

On 30 March 2020, all Gatwick Express services were suspended until further notice, in part due to the COVID-19 pandemic.^[18] Some of Gatwick Express's Class 387/2 trains are being used by Southern on its East Coastway services between Brighton and Eastbourne, Hastings and Ore, and on some Brighton Main Line services between Brighton and London Victoria. In May 2021, nine Class 387/2s were transferred to Great Northern as replacements for Class 365s on services between London King's Cross and Cambridge, Ely, Peterborough and Stevenage; six of these trains were then leased to Great Western Railway to cover for Class 800s on services between London Paddington and Didcot Parkway.^[19]

As of 3 April 2022, services are now back and running, with Gatwick Express coaches returning from Southern.^[20]

Past services

From privatisation until December 2008, the service pattern was one train every 15 minutes non-stop between London Victoria and Gatwick Airport.

In April 2007 the Department for Transport announced that the Gatwick Express franchise was to be incorporated into the South Central franchise.^[23][24] as part of a plan to increase capacity on the Brighton Main Line. As a result, peak-time services were extended beyond Gatwick to/from Brighton from December 2008, with northbound trains running every 15 minutes in the morning peak and southbound trains to Brighton every 15 minutes in the evening peak. This change doubled the number of London-to-Brighton express trains during peak periods. Additional calls were made at Haywards Heath, Wivelsfield, Burgess Hill, Hassocks and/or Preston Park; the stopping pattern for northbound services was not regular but all stations received at least one train a day, while all services called at Haywards Heath; the southbound services were more structured, with all services calling at Haywards Heath and half-hourly services for Burgess Hill, Hassocks and Preston Park (no southbound trains served Wivelsfield).

As part of the December 2015 timetable, Gatwick Express began serving Brighton all day (except on Sundays), with half-hourly services in the off-peak and evenings (while the remaining services continue to terminate at Gatwick Airport). Unlike peak-time services, these call at no intermediate stations between Brighton and the airport. These services replaced the half-hourly "express" services operated by Southern (which did not call at Gatwick Airport).

In May 2018, the stopping pattern for peak-time services was changed: all calls at Wivelsfield and Preston Park stations were withdrawn, Hassocks is now served by all peak Gatwick Express services every 15 minutes, while Burgess Hill and Haywards Heath are served half-hourly (by alternate services) in both directions. Services to and from Preston Park were restored in May 2019, though, with half-hourly calls made by the same trains that stop at Burgess Hill.

Ticketing

London – Gatwick is one of the few journeys on the UK National Rail network for which tickets restricting travel to certain brands of service are available in addition to the option of standard inter-available fares for immediate travel as on all flows shared by different National Rail operators (although some restrictions may apply on cheaper tickets). Through tickets for which the Brighton Main Line is part of a permitted route are valid on the Gatwick Express service as with all other Govia Thameslink Railway services, the only exclusion being some tickets from London to stations south of Gatwick routed Not Gatwick Express.

Historically, standard Gatwick Express services did not charge penalty fares and permitted tickets to be purchased on board at no extra charge. Journeys to or from stations south of Gatwick were subject to penalty fares as normal.^[25][26] This rule applied to the six weekday services each way that start or end at Brighton. However, in December 2011 electronic ticket gates were installed at Gatwick Airport and London Victoria platforms 13 and 14 (where the Gatwick Express arrives and departs), meaning that tickets can no longer be bought on the train and must be purchased either in advance or at the station before boarding.^[27]

London Oyster Cards and contactless cards have been accepted for travel since January 2016 between London Victoria and Gatwick Airport.^[28] The fare is charged differently at the Gatwick Express gateline at London Victoria station compared to other platforms which Southern services use.

Performance

In May 2013 the Chairman of Gatwick Airport, Roy McNulty, criticised the Gatwick Express service for its overcrowding and old rolling stock. He said that the train service sometimes "at times veers towards Third World conditions" and that it gives air passengers arriving in the United Kingdom a bad first impression of the UK, and called for major improvements. Southern responded by stating that it had provided some 20,000 extra peak-hour seats every week on the London-Brighton line.^[29]

In August 2018 they were directed by the Advertising Standards Authority (an independent advertising regulator) to remove claims of a 30-minute journey time between London and Gatwick due to poor performance on the line.^[30]

Current fleet

Class	Image	Type	Top speed		Number	Built
			mph	km/h
387/2 Electrostar		EMU	110	180	18	2015–2016

Past fleet

Until 1984 the service was operated by Class 423 slam-door stock, coded 4-VEG (G for Gatwick).

From May 1984 Mark 2F stock released from Midland Main Line duties coupled to a Class 489 Gatwick Luggage Van took over the services, hauled by Class 73 locomotives.^[36]

A franchise commitment by National Express was the replacement of these with new stock, and eight Class 460 Junipers started to be delivered from January 1999. Because of reliability problems, some of the old stock remained in service until 2005.

To replace the last of the old stock, a pair of Class 458 Junipers were transferred from South West Trains for use as spares. They remained in their existing livery but with Gatwick Express branding. Their seating was modified from high density 3+2 seating configuration to 2+2 configuration, some seating being replaced with luggage racks. However, these units never entered service and returned to South West Trains. The Class 460s were withdrawn from service in September 2012 to be merged with the mechanically similar Class 458 units used by South West Trains in order to provide more stock at peak times.^[37]

The Gatwick Express service received 17 refurbished Class 442 Wessex Electrics from South West Trains from December 2008, followed by a further seven through leases in 2009, after Southern retained the South Central franchise. The additional rolling stock allowed Southern to provide extra capacity on the Gatwick Express services extended to Brighton. The stock were replaced during 2016 by newly built Class 387/2s.

Class	Image	Type	Number	Cars	Built	Withdrawn
488/2		Converted MK2 carriages	10	2	1983–1984	2005
488/3			19	3
489 (GLV)		EMU	10	1
460 (8GAT) Coradia Juniper			8	8	1999–2001	2012
442 (5WES) Wessex Electrics		EMU	16	5	1988–1989	2016
73		Electro-diesel locomotive	1		1962, 1965–1967	2019