Suica
LocationKantō region, Sendai area, Niigata area, Morioka area, Akita area, Aomori area
Launched8 April – 8 July 2001: piloted at 57 stations; 18 November 2001, official launch at 424 stations
Technology
ManagerJR East
CurrencyJapanese yen (¥20,000 maximum load)
Stored-valuePay as you go
Credit expiryTen years after last use[1]
Validity
Retailed
  • JR East stations
Variants
  • Rinkai Suica
  • Monorail Suica
  • Suica 2 in 1 Region Affiliates
Websitewww.jreast.co.jp/e/pass/suica.html

Suica (Japanese pronunciation: スイカ, Suika) is a prepaid rechargeable contactless smart card, electronic money used as a fare card on train lines in Japan, launched on November 18, 2001. The card can be used interchangeably with JR West's ICOCA in the Kansai region and San'yō region in Okayama, Hiroshima, and Yamaguchi prefectures, and also with JR Central's TOICA, JR Kyushu's SUGOCA, Nishitetsu's Nimoca, and Fukuoka City Subway's Hayakaken area in Fukuoka City and its suburb areas.[2] The card is also increasingly being accepted as a form of electronic money for purchases at stores and kiosks, especially within train stations. As of 2018, JR East reports 69.4 million Suica UID's have been issued, usable at 476,300 point of sale locations, with 6.6 million daily transactions.[3]

Since Suica is completely interchangeable with Pasmo (see Interoperation for the complete listing of companies and lines that accept Suica) in the greater Tokyo area, it is supported on virtually any train, tramway, and bus system (excluding various limited and shinkansen trains, as well as a few local buses as the system is still in the process of being extended to all routes).

Etymology

Suica stands for "Super Urban Intelligent CArd". In the logo, the "ic" is highlighted, standing for the initialism of integrated circuit in "IC card", which in turn is common Japanese vernacular for smart card. An additional meaning comes from the ideophone "sui sui" which means "to move smoothly", intended to highlight the smooth simplicity of using the card compared with traditional train tickets. Since penguins can also swim smoothly through water, a penguin is used as a motif.[4]

Uses

While Suica's primary usage is as a fare card for transportation services, it can also be used as electronic money for general purchases. With the exception of archaic models of the Suica, all Suica have the logo, which indicates that the card can be used as an electronic money in addition to train fare usage. Older cards without the logo can be replaced at no cost.[5] As of 2004, JR East employees use the card as an employee ID card.[6]

This is the Suica logo owned by East Japan Railway Company to indicate sensor-compatibility with the Suica electronic money system.

Most vending machines, kiosks, and coin-operated lockers within JR stations can be paid with the card. In addition to payment, the card is also used as an electronic key to open the specific locker used.[7] Outside of train stations, chain stores such as FamilyMart, 7-Eleven, Ministop, Yodobashi Camera and Bic Camera support transactions with Suica, however mostly restricted to the Kantō region only. A few shops at Narita International Airport, and taxis accept Suica. Stores that accept Suica are indicated by displaying either a Suica, Pasmo, Kitaca, Icoca, Toica, Sugoca, Nimoca, or Hayakaken logo. The card can also be used to make payments at supporting online shops, which requires the consumer to own a Sony FeliCa Reader hardware and a PC running the Windows operating system alongside the necessary drivers.

Functions and services

Ticket gates at Ikebukuro Station. The center lane is exclusive to Suica.
An automatic Suica reader at Kuzuoka, a station not equipped with regular ticket gates
Keyless locker system for Suica and Pasmo in Shibuya Station

Usage of the card involves scanning it at a card reader. The technology allows for the card to be read at a short distance from the reader, so contact is not required.[8] This functionality is in contrast to the instructions which frequently inform the user to 'touch' (タッチ, tacchi) the card to the reader, a misnomer since it works with or without physical contact. In fact, it is possible to leave the card in most wallets and just pass the wallet over the reader as they enter the ticket gate.

The balance on the card is displayed when the user enters the ticket gate this way. The minimum fare is needed on the card when entering the train system, which is not deducted at that time. The balance is also displayed whenever the card is inserted into ticket or fare adjustment machines. A travel record is stored on the card, and can be displayed or printed out at the same places where cards can be purchased and reloaded. On exit, the card is again scanned at a card reader. At this time the fare is deducted from the remaining balance from the card and the new balance is displayed.[8]

The card can also be used to store a commuter pass. This is available for purchase from regular ticket machines and allows a Monthly, 3-monthly or Annual pass for travel between two JR stations to be stored on the card.

When traveling from a JR-EAST station Suica is supported to stations of not JR-EAST area, purchasing the ticket is required.[9]

Points of purchase

These cards are available at card vending machines at the train stations that allows Suica. A new card costs 2,000 yen, which includes a 500 yen deposit that will be refunded if the card is returned. The remaining 1,500 yen is immediately available for train rides, and more money can be charged on to the card (in 500 yen, 1,000 yen, 2,000 yen, 3,000 yen, 4,000 yen, 5,000 yen, and 10,000 yen increments), up to a card maximum of 20,000 yen, at similar ticket vending machines or fare adjustment machines displaying the Suica logo inside each station.

In June 2023, railway operators including JR East announced an indefinite suspension of sales of unregistered cards, which do not display the customer's name, due to the 2020–2023 global chip shortage.[10] In August 2023, sales of registered cards displaying the customer's name were also suspended.[11]

Types of cards

Suica are sold by JR East and two of its subsidiaries:

Credit card integrations

The View Suica cards pairs the prepaid Suica with a credit card. Various types exist, including at least one available through JR and View, and others such as the Bic Camera Suica. These function both as a prepaid Suica as well as a regular credit card, and provide an auto-charge feature to prevent exhausting the Suica balance unintentionally. The automatically recharged amount is added to the user's credit card bill. Thus, these cards have two balances: a prepaid Suica balance and a credit balance for which monthly bills are sent. Thus, store-related cards like the Bic Suica can include fully three separate functions: serving as a store point card, a general use Suica, and as a credit card. Any credit purchase (restricted, in the case of Bic, to JCB) adds a small amount to the available points on the store point card. Yet another type of Suica offered by Japan Airlines that is called JALCARD Suica. In addition to having Suica and credit card functionalities, a JALCARD Suica can also function as an electronic boarding pass for a JAL-operated domestic flight in Japan at an airport that offers the JAL IC service.

MySuica

MySuica allows users to input personal information at the time the card is created. If the card is later lost or stolen, the user can obtain a new card with the previous balance.[12]

Welcome Suica

In August 2019, JR East unveiled Welcome Suica, a Suica variant designed for use by tourists to Japan. The card's design features white cherry blossoms on a red background.[13]

Welcome Suica is also reloadable, but unlike regular Suica cards, Welcome Suica does not require the user to make a deposit. However, Welcome Suica can only be used for 28 days from the date of purchase after which it stops working. It is also nonrefundable, regardless of the balance or user's activity.[14]

JR East request customers always carry with them a reference sheet, or receipt, to accompany the card.[14]

Card stacking

Ticket gates return an error when the scan encounters more than one compatible card. Although it is intended that each person have only one Suica, many people have more than one. Further, since the introduction of Pasmo in March 2007, more people have at least one of each. Consequently, JR has begun, and intensified since March, an awareness campaign to discourage commuters from storing multiple cards together. Incompatible cards, such as Edy, seem to have an inconsistent effect on a machine's ability to read the card which may depend on the reading device. On the other hand, the Express-IC (EX-IC) card for Tokaido Shinkansen reservations is meant to be used in this manner (stacked on either a Suica or ICOCA to facilitate transfer between Shinkansen and regular lines).

Technology

The card incorporates a contactless Near Field Communication (NFC) technology developed by Sony, called FeliCa.[15] The same technology is also deployed in the Edy electronic cash cards used in Japan, the Octopus card in Hong Kong, and the EZ-Link Card in Singapore.

Interoperation

Interoperation map

On 18 March 2007, the Tokyo-area private railways, bus companies, and subways implemented Pasmo, a smart card solution to replace the existing Passnet magnetic card system. Through collaboration with JR East, passengers can use Suica wherever Pasmo cards are accepted to ride any railway or bus in the Tokyo metropolitan area. Monthly passes for JR East lines can only be on Suica, while monthly passes for Tokyo Metro can only be on Pasmo cards but otherwise, the cards are functionally identical for commuters.

This agreement has since been implemented with other systems across Japan. On 23 March 2013, a nationwide inter-operation among 10 transportation smart cards started. As of 2014 Suica has interoperability with ICOCA, Kitaca, PASMO, TOICA, manaca, PiTaPa, SUGOCA, nimoca, hayakaken and several other local smart cards.

On 22 July 2014, Nintendo added support for Suica and Pasmo cards in the Nintendo eShop through the NFC function of the Wii U GamePad[16] and the New Nintendo 3DS.[17] The service was then discontinued on 18 January 2022.[18]

Mobile devices

Mobile Suica

Mobile Suica running on iPhone

Since January 2006, a version called Mobile Suica (モバイルSuica, Mobairu Suika) was incorporated into mobile FeliCa wallet phones by Japan's mobile operators.[19] This system includes Java applications to manage the Suica function in the mobile phone, to recharge the Suica stored in the mobile phone, review the stored value and perform other functions via the mobile phone. An enhancement for 2007 allowed for Suica charges to be added directly to the phone bill, eliminating the requirement to constantly add to and monitor the remaining balance. On 23 May 2011, JR announced[20] debut of Mobile Suica app for Android Smartphones supporting Osaifu-Keitai.

Mobile Suica is a service for Osaifu Keitai mobile phones, first launched on 28 January 2006 by NTT DoCoMo and au in Japan, and now also offered by SoftBank Mobile and Willcom.

Just like traditional Suica cards, which are prepaid rechargeable contactless smart cards mainly used to pay for fares on the JR East railway network, Mobile Suica can also be charged when the remaining balance gets low. Other features supported by the mobile phone includes the ability to review past Suica transactions via the mobile's display. Suica uses Sony's FeliCa chip for its main functionalities. Mobile Suica interacts with the FeliCa chip using Java technology.

Since October 2006, it is possible to register for Mobile Suica using any major credit card, a Suica VIEW card is no longer required. A limited e-money only application called "Easy Mobile Suica" (which does not require a credit card) was also launched in late October 2006.

Apple Pay

On September 7, 2016, Apple announced that Suica cards could be added to Apple Pay in the Wallet app and used in the same way as a physical card.[21] This functionality was limited to devices purchased in Japan which included FeliCa support: iPhone 7 (model A1779 and A1785) and Apple Watch Series 2.[22]

With the release of the iPhone 8, iPhone X and the Apple Watch Series 3, and later, devices purchased anywhere in the world could be used with Apple Pay Suica.[23][22]

iOS 13 introduced support for creating a virtual Suica card from the Wallet app.[22]

iOS 15 introduced new Wallet app improvements and a dedicated category for adding Suica and other transit cards regardless of the device region setting.[24]

Google Pay

On 24 May 2018, Google announced that Suica cards could be added to Google Pay.[25] This functionality is limited to Android devices that are purchased in Japan that support Osaifu-Keitai and have their Google Account's region set to Japan.

See also

References

  1. ↑ "Suica – Fares & Passes". JR-East.
  2. ↑ "Ｓｕｉｃａ、ＳＵＧＯＣＡ、ｎｉｍｏｃａ、はやかけん 相互利用サービス開始日の決定について" (PDF) (in Japanese).
  3. ↑ "Annual Report in English" (PDF). Japan Railways Group. p. 41.
  4. ↑ Kikuchi, Daisuke (July 16, 2016). "Penguin park opens in Shinjuku". The Japan Times. Retrieved May 24, 2020.
  5. ↑ JR East. "JR東日本：Suica＞利用方法＞お買い物" (in Japanese).
  6. ↑ "JR East workers use Suica as ID". Japan Times. April 3, 2004.
  7. ↑ "Suica e-money - JR-EAST". www.jreast.co.jp. Archived from the original on May 24, 2020. Retrieved May 24, 2020.
  8. 1 2 "Suica | Fares & Passes | JR-EAST". www.jreast.co.jp. Archived from the original on May 24, 2020. Retrieved May 24, 2020.
  9. ↑ "Riyō kanō eria" 利用可能エリア [Available area]. www.jreast.co.jp (in Japanese). Retrieved September 23, 2023.
  10. ↑ "Sales of some IC cards to be halted in Japan due to global chip shortage | NHK WORLD-JAPAN News". NHK WORLD. Retrieved June 26, 2023.
  11. ↑ "Sales of Suica and PASMO Transit Cards to be Temporarily Suspended | Japan National Tourism Organization". Japan National Tourism Organization.
  12. ↑ "My Suica（記名式）". Suica：JR東日本 (in Japanese). Archived from the original on May 24, 2020. Retrieved May 24, 2020.
  13. ↑ Osumi, Magdalena (August 28, 2019). "JR East and Tokyo Metro to debut special IC cards aimed at tourists". The Japan Times. Archived from the original on May 24, 2020. Retrieved May 24, 2020.
  14. 1 2 "Welcome Suica - JR-EAST". www.jreast.co.jp. Archived from the original on May 24, 2020. Retrieved May 24, 2020.
  15. ↑ "About FeliCa Technology".
  16. ↑ Tsuchimoto, Gaku (July 22, 2014). "交通系電子マネーを使ってWii Uのチャージに挑戦、手軽さが魅力的" [Using transport e-money to charge Wii U - convenience is attractive]. Inside (in Japanese). Japan: IID, Inc. Retrieved July 22, 2014.
  17. ↑ "Nintendo Shows Off NFC eShop Payments for New Nintendo 3DS in Japan". Nintendo Life. December 9, 2014. Retrieved December 12, 2021.
  18. ↑ "ニンテンドー3DSシリーズおよびWii U内のニンテンドーeショップにおけるクレジットカードと交通系電子マネーのご利用取扱い終了について" [Regarding the termination of use of credit cards and transportation electronic money at the Nintendo 3DS series and the Nintendo eShop in Wii U]. nintendo.co.jp (in Japanese). July 20, 2021. Retrieved June 15, 2022.
  19. ↑ "Mobile Suica Service to Start Saturday, January 28, 2006". JR East.
  20. ↑ "Mobile Suica service for Android™ smartphones". JR East. Retrieved June 16, 2011.
  21. ↑ "Apple Pay coming to Japan with iPhone 7". Apple Newsroom. Archived from the original on May 24, 2020. Retrieved May 24, 2020.
  22. 1 2 3 "Set up a Suica card in Apple Pay". Apple Support. Apple Inc. Archived from the original on May 24, 2020. Retrieved May 24, 2020.
  23. ↑ "Apple Pay". Apple. Retrieved September 7, 2016.
  24. ↑ "Add a transit card to Apple Wallet". Apple. Retrieved September 20, 2021.
  25. ↑ "Now you can add Suica and WAON to Google Pay in Japan". Google. May 24, 2018. Retrieved July 20, 2020.
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